Over the last few years, companies have had a proliferation of intranets – every location, department, work group and even individuals seem to have their own intranet location. These locations are often used to store departmental or regional policies and procedures in an attempt to make them available to the organisation as a whole.

In most cases, these intranets are unmanaged and require help from the corporate IT department in order to make simple changes. With competing requests, IT often don’t get a chance to make changes to websites (they have bigger and better things to manage). Left unmanaged, intranet pages become a confusing mess of policies, procedures and workflows, with multiple versions of the same policy on different sites.