The client, a multinational company operating in over 100 countries, operated through several discrete and independent group businesses. These businesses were able to operate individually, but the company’s compliance group wanted some control over the way in which those businesses managed compliance, which was against the businesses’ independent statuses.
In addition to the above, the corporate compliance team did not have the resources to control a global compliance team and did not fit the model that the company used. They needed to get more resources across the globe to be able to consistently manage compliance at a higher standard.
We worked with the client to build a global compliance team. We worked with each area manager and business unit owner to identify resources that could assist with compliance. We helped them select the most appropriate people and then conducted panel interviews. We also created some ‘noise’ around the appointments to show that there were career opportunities that offered great benefits (including potential travel and bonuses etc.).
Once the team had been selected, we ran them through the basics of compliance. For this purpose, we delivered a course that the Australasian Compliance Institute (ACI) has on compliance, known as their Associate Programme. The Red Flag Group® is authorised by ACI to deliver that training.
We then developed a team approach to compliance that allowed each of the group businesses to implement and manage their own compliance programmes in which risk areas that they deemed appropriate (having risk rated those areas as provided for in the compliance standard).
About two months in total for buy-in, communication, selection and initial training.
Why The Red Flag Group?
Innovative Ideas. This sort of project requires innovative thinking. Searching for ways to get compliance resources without having to pay for them. Innovative. It is also about gaining buy-in and alignment, and shared values.
Persuasion. The project meant that we had to engage with people and persuade them to move into an additional areas of responsibility sometimes for no financial benefit.
Global. The project was global. We needed to travel to several centers and it involved influence of different people at different levels of the company, all with different cultures and ideas around compliance.
Influence without Authority. Most of all, we had to influence people to help with compliance but without the authority to compel them.
- Engaging the business owners on a call and presentation to explain the methodology and what we were trying to achieve
- Conducting compliance training and briefing on global compliance initiatives
- Drafting guidelines and job descriptions for the roles
- Conducting interviews of potential virtual compliance leads